my benefit no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs a similar day. I've paid for your roundtrip fare. I'm scheduled to leave on dec 31. my dilemma to you personally is are you able to you should help me to return earlier. This really is why. the evening i arrived in colorado springs, i had to be taken to the emergency home. i couldn't breathe correctly. I've a fundamental lung disease, that's inoperable. i visited my dr. before i came for just a Look at-up, told him exactly where i was likely for the holidays.
Undoubtedly the worst traveling experience I have ever had on the domestic flight! Late stry for no obvious motive and took 40 mins for getting to terminal. Then One more 40 to receive bags. Horrible.
Had great client service sine 1/seventeen. Been pulled off the FRA flight and stayed for two days in Philly. Today one/19 I'll resume my flight to FRA with around par documentation. To my shock the ticket agent with the sign in counter have been Completely impolite, not helpful and expected me to search out my luggage that was checked in within the seventeenth and that I used to be struggling to retrieve when I was pulled from the flight on Sunday.
( Ongoing from remark 191) On top of that, we needed to consider A different working day of our vacation to return to your airport three days later on to obtain the vehicle we had reserved. Whenever we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and considered one of our suitcases seemingly under no circumstances produced it onto the aircraft and was left in Aruba. After we boarded our connecting flight to Boston, I had been checked in and introduced to enter the jetway. When I had been heading onto the jetway, I was informed I needed to return and wait against the wall while others passed me by. I was informed I required to “consolidate†my belongings. I'd a wallet purse all-around my neck versus my physique that actions 3 inches by five inches. I used to be explained to I had to acquire it off my man or woman and position it inside of a canvass bag I'd. Are you presently really serious???? On board flight 1783, we were approached by one of the rudest stewardesses I've ever encountered in my life named Sheila. This airplane was distinctive from the opposite planes we had been on, and our “further home†seating evidently would not enable us To place our particular products under the seat before us.
On seven/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I'd the worst working experience I've at any time had With all the American Airways Reps there and when I called consumer service they were being no help possibly. Very first, one of your Associates despatched us to the wrong gate; I needed to ask a representative where by our flight can be departing from mainly because a gate selection wasn't on my boarding pass. We went to the gate instructed and were despatched to the wrong gate, considering the fact that we had been at the wrong gate we didn't hear our departing flight info producing us to overlook our flight. We went to your counter asking for a status of our flight mainly because we had heard absolutely nothing, one AA attendant on the station was not prepared to search anything at all up because she was typing or carrying out something else. I defined to her that it had been essential because we could miss out on our flight. She didn’t care. Despite the fact that there was an extended line of men and women waiting to talk to the only real AA rep obtainable. I waited in line for so long as I could, I then reference noticed an AA agent going for walks by and I ended her for help, she explained there was absolutely nothing she could do and sent us to another AA desk. We went to that desk and we were told our plane was appropriate there outside the house on the brink of take off and that they would not let us about the airplane simply because should they known as the AA Associates to the aircraft and check with them to wait for us it would make Everyone crazy?
Be sure to check into this so other travellers gained’t hold the exact experience…..I would really like a reply from You furthermore may..
Flt 1999 from FLL on11-22-15 was a large number. Was delayed simply because all baggage wasn't loaded because of the rain,then the baggage was loaded improperly, we taxied back again for the terminal, preset the luggage and afterwards we needed fuel considering the fact that we had been delayed. We waited for somebody to come to unlock the fuel tank(that treatment) for at least forty mins.
The definition of consumer service at American Airways is not really described in any acknowledged conditions. It does not deal with The client or imply any service whatsoever. My daughter, touring solo, experienced the new working experience of ready in line at Heathrow so extensive to examine in that she missed the checkin by two MINUTES although the airplane was for the gate for one more forty five minutes. The agent, And that i use that term generously, necessary she obtain another ticket for your later flight at a price of an extra $300. Then proceded to tell her the seat would be assigned in the gate. Alright, concern solved. You're thinking that! If the gate is assigned she goes to acquire her seat assigned along with the ‘AGENT’ who'd not enable her on the initial flight cancelled her seat on both the primary and next flight soon after taking her dollars! So she wasn’t off that initially flight nonetheless, THE AGENT took her off! And now she wasn’t on the second flight for which she paid additional funds. Luckily for us we were being in interaction and she or he spoke using a supervisor who produced a seat to her. When she questioned who experienced cancelled the her reservation, they said they didn't know. This all happened in a a few hour period. She lastly boarded quarter-hour in advance of departure, I hope. So my spouse And that i contacted American Airlines to substantiate if she was in a position to get around the plane and who experienced cancelled her flight, considering that there was a fiscal transaction and no economic transaction happens without a record of who produced it, one would think, for accounting and theft safety reasons by itself. My partner referred to as initially and spoke to JAYNE FUENTES, a supervisor who after a extended discussion gave us NO INFO. She couldn't notify us if my daughter got a seat on the flight, bought on the airplane, or who bungled the additional purchase. She actually explained that ‘These are open up terminals and they don't sign up who is booking or accepting payment for the seat reservation.’ That is certainly correct accounting in your case. So my husband thanked her politely for all her help at which issue I stated JAYNE FUENTES advised us nothing at all she was of no help in the least. Then I called American Airways and spoke to another supervisor, JANE Grey, a one who really should not be permitted to solution telephones in the prison.
So base line…..unless you come back to me with some type of thing to consider, you’ll in no way see me again.
My partner and I flew from Palm Springs to Ft. Myers Florida, on the return vacation, flight 2233 from Dallas, my partner Rick Barnes was Slice really badly by some thing within the seat when he put our luggage during the overhead compartment. We called the Hostess and Despite the fact that blood was gushing out from the wound, he was specified a band support to protect the five inch gash in his leg. We have been informed that when All people boarded, the hostess would return with the initial support package and would have to generate a report.
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went to your Dominican Republic on getaway with my spouse and son on july31 til aug seventh 2015 had a great time until time for you to go home, the flight leaving around the aug7th experienced a delay for 8 several hours for departing to Miami then suppose to connect and visit dulles airport.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.