I also experienced an absolute nightmare of the flight with them. I filled out their 1500 phrase grievance form by chopping it right down to The purpose that even I did not fully grasp what I'd undergone.
my gain no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the identical day. i have paid for any roundtrip fare. I'm scheduled to depart on dec 31. my dilemma to you personally is could you you should help me to return earlier. this is why. the evening i arrived in colorado springs, i needed to be taken into the emergency home. i couldn't breathe correctly. I've a underlying lung sickness, that may be inoperable. i visited my dr. before i came for any Look at-up, explained to him exactly where I used to be going for the vacations.
Really upset with AA. For the duration of my journey to NORFOLK from ALBUQUERQUE this time around on Navy Orders – a lot of challenges transpired which i just can’t ignore and question why some insurance policies exist since they do. Setting up off, my luggage wasn't tagged accurately popping out of Albuquerque and didn't make the transfer relationship in DFW to ORF – eight hour hold off with bags getting to me, which had my uniforms for the following day. Indeed I obtained my uniform in time, but only authorized for ~4 several hours of snooze just before reporting for responsibility soon after I drove to airport to find the bag. As well as my DoD ID has become not in the procedure to allow for TSA pre-Test…either one of these scenarios are certainly not an enormous offer and I can certainly forget about these things while not having to generate a comment…the return excursion back again to ABQ is my reason. On my return trip, my program was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little bit more than a person hour resulting in me to acquire a couple of 15 minute window for my link flight in CHARLOTTE to PHOENIX. Once i observed this limited window, I made an effort to operate with the customer service clerk on the gate in NORFOLK to obtain one thing carried out (i.e. notify gate in CHARLOTTE that somebody on Army ORDERS may be a tiny late and to hold gate to permit transfer – might have solved what on earth is about to happen)…because 15 minutes was in some “thirty minute window†allowance for anything for being finished and that I might have time to help make my transfer – she would not or couldn't do something for me.
Remember to check into this so other passengers gained’t hold the same practical experience…..I would really like a reply from In addition, you..
March twenty five I flew from Austin to Ft Myers by using a aircraft transform In Charlotte. When scheduling my flight I asked for wheelchair support. Had to hunt a person up in Austin. Was taken to gate 2hours in advance but was certain there can be aid for boarding. Gate was transformed with no one particular at he desk could obtain no assistance, and with excellent problem proceeded to new gate. Once more no support in boarding.
Nevertheless seeking to uncover anyone to help me with my issue. Have despatched a message within the AA web page that has a reaction that manufactured no sense. Have referred to as and been instructed to send out the message. I tried to reaction to the concept that built no sense and I been given an e-mail back again stating that the e-mail deal with I responded to is not really is use.
I was a first time person to on the internet reservations so I used to be quite anxious and I made them at the same time as my brother-in-law from his dwelling so he could walk me as a result of it. At the top my Price tag for the exact same journey was about $one hundred seventy in excess of his. I locked inside a rate (round vacation)of $365 depart $30 return trip, but was billed $425.twelve Each individual as opposed to the $395 Every single. Charging for seats just for the departure of $60ish, the return flight wasn't yet another demand because there were seats offered with each other at no excess cost. I was billed equally methods as opposed to just the departure – so yet another $60ish. I needed to get my reservation in at the same time as my brother in legislation so I submitted it and attempted to determine following why mine was about $170 far more for the same thing. I had the affirmation e mail intending to my get the job done so I could print it out so I didn’t have it accessible to me from my dwelling. After i went into work a next working day later, I could see every thing was Mistaken. when I referred to as AA I had been transferred all around and instructed nothing at all may be performed it had been earlier the 24 several hours – I didn’t wish to terminate only get a credit rating.
we often fly united. generally. just lately, nevertheless, we experienced the chance to purchase a Substantially lower fare on line by means of american Airways. now i see why it was lessen — consumer service was atrocious, the web site didn’t do the job correctly, and i misplaced out on a good deal.
Bravo to American Airways for offering the surprise raise to your staff members. Rather than cowering towards the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him an extremely Merry Xmas. Genuinely ?? It’s about time we took back our best wishes and grumpy folks just continue to be from the planes and preserve their views to themselves.
A sizable percent with the flying community have conservative views, like more than fifty%. The cure of Glenn Beck in excess of the weekend has actually been transmitted to just about 5 million folks currently and remains to be spreading.
AA shed my baggage in Miami by not having it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine position. It took 3 times for getting my luggage and I needed to vacation to Panama Metropolis Aprt to obtain my baggage immediately after Tallahassee Aprt bought it and sent it to Atlanta then to Laptop by Delta.
I happen to be touring with American Airways for many years now and am now quite stunned at a recent event. I had just gotten back from vacation to learn that my suitcase was missing. American Airlines advised me I used to be purported to get it back the following day, nonetheless I only obtained it 2 days later and found that my suitcase were ripped open and ruined.
There is absolutely no important site American Airlines client service email handle outlined within the Formal website, even so You will find a kind you can post as a result of the web site that sends your concept to The client relations Section. You could entry the e-mail kind right here: .
I've also composed about my luggage staying scraped up and ruined…. I truly feel as though I am thanks some compensation, and a refund of $fifty for my journey…. I am a individual Woman, but I do hope anyone contacts me soon about this….